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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bronson Booshkas

November 19, 2025

5  out of  5
rating by Bronson Booshkas
"Dianna was very helpful and informative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dawn Puszczewicz

November 13, 2025

5  out of  5
rating by Dawn Puszczewicz
"I started with a different state farm agent and I just never felt welcomed by them. So I switched and decided to try Kenya. This was the best choice hands down. She is gem! She listens to me and takes the time to explain things to me if I don't understand. I typically do all my stuff online, but if I stop in I know I am there for a good amount time, because like I said she is there to listen and talk to about anything. I want that type of relationship where I am comfortable with. Her staff is fantastic as well. If I call and they don't know they get an answer for me quickly. Keep in mind it might not be in a few minutes, but it certainly is less than a day. I am aware there are many clients. If you want someone who is kind, but knows her stuff Kenya is that agent."
We responded:
"Thank you for reviewing our State Farm office! We are thrilled that you enjoy working with our office. Your feedback means a lot to us. Thanks for choosing us and for taking time to share your experience. We look forward to continuing to support your insurance needs."
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Leanna Hayden

November 10, 2025

5  out of  5
rating by Leanna Hayden
"We have used state farm since 2014. Kenya and her team especially Diana continue to make this insurance processa walk in the park for us. Friendly, knowledgeable, and they are always ready to tackle my questions or send me reminders, which is greatly appreciated. I highly recommend this team to anyone looking for an insurance agency that puts you as a customer first."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs over the years. We appreciate your business and if there is anything else we can do to help, please let us know!"
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Wanda Thomas

November 7, 2025

5  out of  5
rating by Wanda Thomas
"WILL GIVE YOU ALL THE INFORMATION YOU NEED TO TAKE CARE OF YOU AND YOUR FAMILY , PATIENT, POLITE AND ALWAYS AVAILABLE."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Katherine Raschka

November 5, 2025

5  out of  5
rating by Katherine Raschka
"Diana & Kendra @ Valpo office worked REALLY HARD to get my Lanlord Homeowners policy in place after multiple attempts."
We responded:
"Thank you for your review. We're thrilled that we were able to get your Rental Property covered and you had a great experience with us. We appreciate your business and look forward to serving you again soon."
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Annette Gonzalez

November 4, 2025

5  out of  5
rating by Annette Gonzalez
"Kenya and her entire staff were a delight to work with. They were always so polite when I called. They worked to make sure that I was saving as much money as possible. I felt like part of the family and not just another customer."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Thank you for being a part of our State Farm Family! We look forward to continuing to support your insurance needs."
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Rhonda McMaster

October 28, 2025

5  out of  5
rating by Rhonda McMaster
"Kenya and staff very nice and easy to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christopher Rue

October 16, 2025

5  out of  5
rating by Christopher Rue
"I was completely impressed with their professionalism and customer service, their customer is second to none."
We responded:
"Thank you for your 5-star review! We appreciate you as our customer. My State Farm team and I are happy to be your good neighbor!"
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Marie Poortinga

October 9, 2025

5  out of  5
rating by Marie Poortinga
"Even if you are a first time customer at this State Farm office, it doesn’t feel that way. They are so kind, helpful, welcoming and knowledgeable it made me feel comfortable and confident I’m in the right office to purchase my auto and home insurance. Sure I have shopped around like anyone else to save a few dollars. Let me tell you It’s Not Worth It to save a few dollars and not have a local agent you can talk to. A local insurance agent is so important to me. They are there for you when you need them. Thank you to my own State Farm Office and Agents!!! PS Rates are very competitive 😀"
We responded:
"We’re honored by your positive feedback! Glad we were able to offer you competitive rates! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Welcome Back to our State Farm Family! 😊"
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Theresa Kark

October 4, 2025

5  out of  5
rating by Theresa Kark
"The Staff is friendly and are very helpful. They are good at getting back to you when you leave a message or need some info."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Terry Dee

October 2, 2025

5  out of  5
rating by Terry Dee
"Purchased a new car recently. Diane and Kenya made the transfer a seamless move with no issues"
We responded:
"Thank you for taking the time to share your thoughts about your recent car purchase and auto insurance! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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w j

September 26, 2025

5  out of  5
rating by w j
"I always get taken care of well and have a great time when I stop in to get any of my toys insured."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Myla Bush

September 17, 2025

5  out of  5
rating by Myla Bush
"Diana Trigg is so friendly and professional and helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jesse L.

September 16, 2025

5  out of  5
rating by Jesse L.
"Been a long time customer of Kenya! Appreciate the responsiveness of her and her support staff. Will continue with this office well into the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate your business over the years. If you ever have any questions or need assistance, we’re here to help!"
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Amber Bradford

September 10, 2025

5  out of  5
rating by Amber Bradford
"No job too big! Everytime I call asking questions I get assistance right away or they always call back right afterwards! 10/10"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eddie Anderson

September 4, 2025

5  out of  5
rating by Eddie Anderson
"I've enjoyed Kenya as my State Farm agent, she has been a " 5 star" agent when ensuring I have the coverage -needed.👍👍👍👍👍"
We responded:
"We appreciate you taking the time to leave a review! We are delighted to know you had a great experience with our State Farm office. If anything changes or you'd like a policy review, just give us a call. We are here to help!"
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carrie honeycutt

August 30, 2025

5  out of  5
rating by carrie honeycutt
"Very helpful and communication was excellent with switching to their office. Thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Diane Mcguckin

August 29, 2025

5  out of  5
rating by Diane Mcguckin
"The whole process of being invited into the office and sitting down with Diana was great. I know I can reach out to her at anytime and get the answers I need. Thanks again, Diana!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Johnnie Coley

August 28, 2025

5  out of  5
rating by Johnnie Coley
"Positive and patient while going through the details of my auto and home owner needs"
We responded:
"Thank you so much for your kind words. We are thrilled you had a great experience and taking the time to share it with us. Thanks again!"
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Karen Covington

August 27, 2025

5  out of  5
rating by Karen Covington
"Reliable and efficient, Kenya Hamilton has been my agent for many years. Today she handled a last minute urgent matter for me that was critical. She was able to do so because she is multi-state licensed and extremely skilled and knowledgeable. Thank you, Kenya! You’re the best!"
We responded:
"We appreciate your review! You have supported our office for many years, and it is greatly appreciated. I was happy to assist you in the state of IN and IL. Thank you for sharing your experience and we look forward to continuing supporting your insurance needs."
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Jess Mor

August 25, 2025

5  out of  5
rating by Jess Mor
"Great customer service, Can definitely depend on them for things to get done on a timely manner."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and appreciate your business. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sue Trigg

August 22, 2025

5  out of  5
rating by Sue Trigg
"State Farm has been so good to us through our claim and very friendly. They were fast and no problems at all. Signing up with this off ice has been easy also. I would recommend them."
We responded:
"Thank you for your 5-star review about your experience! We're glad we could help with your insurance needs and appreciate your time in sharing your feedback. We love being your State Farm Good Neighbor!"
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Diana

August 22, 2025

5  out of  5
rating by Diana
"Great Communication"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maritsa Paredes-Smith

August 22, 2025

5  out of  5
rating by Maritsa Paredes-Smith
"Kenya and Diana are wonderful and very helpful. I am so happy I made the switch to their office. After being at a different office for 24 years I regret not moving my accounts closer to home. Excellent service and follow up. Thank you so much ladies!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nikki Slivinski

August 21, 2025

5  out of  5
rating by Nikki Slivinski
"I’ve had such a great experience working with Kenya at State Farm! She is knowledgeable, professional, and truly takes the time to explain everything clearly. Kenya is always quick to respond, whether it’s answering questions, adjusting coverage, or helping through any processes. She makes what can sometimes feel overwhelming so easy and stress-free! I really appreciate her genuine care and dedication to her clients. Highly recommend Kenya to anyone looking for an insurance agent who goes above and beyond!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office over the years. It has been a pleasure to service the family generations. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks for your feedback."